Error Message: Network busy(#1).
Error Message: Synchronizing data from the Autel server, please stay connected to the internet and refrain from running other applications.
For server communication issues it is best to let Autel remote into the tablet so they can determine if the problem is the tablet, your network, the internet security, or their server.
You can arrange this via Live Chat on this page: http://support.autel.com/support/home
To schedule a remote session with Autel, send me your cell number and I will ask them to call you.