If there is a problem performing a function with the MaxiSys please notify Autel by sending them a datalog so they can review and hopefully fix the issue.
How to datalog: https://www.youtube.com/watch?v=aUYQin6NphI
But first, make sure you have the latest updates.
Click the UPDATE icon to verify the tool has the latest updates for:
- Operating Systems
- Manufacturer (eg. Toyota, Ford, GM, Honda, etc…)
Obtain the latest updates and retry the test on the vehicle.
If you have the latest updates and the problem persists, press the PENCIL icon to submit a Datalog file to Autel.
If you do not have a current subscription and cannot obtain the latest updates, Autel’s response to the datalog submittal will be to “purchase a subscription renewal.”